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Contact Rigaku service

Rigaku sustains high-quality customer service through personal accountability and professional commitment to you and your research endeavors using your Rigaku equipment. We do this with expertly trained, regionally located service personnel backed by in-house staff, engineers and scientists.


Call our service help desk:

  • General: 1-888-362-2324 (answered 24/7) [281-362-2300 x 132]
  • All EMEA based customers : +49 (0) 6102 – 77999 51
  • Global EDXRF service for NEX Series Analyzers: 512-225-1796
  • Handheld Raman and LIBS instruments: +1 833-RIGAKU1
  • Global EDXRF Service Support: 512-225-1796

Contact us via email:

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Our in-house service personnel and application scientists back our field service force; we are ready to serve you.

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