OnDemand eLearning Overview

Brief overview

Since its inception in 1951, Rigaku has been at the forefront of analytical and industrial instrumentation technology in the fields of general X-ray diffraction and X-ray fluorescence spectrometry etc. In addition to supplying analysis devices, we also provide training on how to use these instruments and master the analytical techniques.

Users can study anywhere and at any time using an internet browser on a PC. A training course consists of easy-to-follow slides, narrations, voice texts and quizzes that the user can study thoroughly. Furthermore, users can repeat the training course throughout the contract period.

Recommended participants

Rigaku’s training courses provide principles of measurement at a basic level. They are recommended for customers who are not familiar with the measurement technique.

These include:

  • People who use an analytical instrument but have difficulty finding time to study the scientific principles behind them.
  • People who once studied the principles but have forgotten many details and need a refresher course.
  • Beginning users who have had no previous training.
  • People who have taken the training course before but want to brush up on certain details.

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Read more about these available courses:

English and Japanese versions, including slides and narration, are provided for each course.


e-learning_fig001_enRigaku eLearning training course screen

Training course procedure 

Please click on the Go to Paid Service button from Subscribe below. After the contract is complete, we will send ID, password and URL for the requested training courses.
e-learning_fig02_en
Payment is only available via PayPal. After we receive confirmation of your payment, we will provide service from our Tokyo factory within 7 business days.

Learning environment (PC)

Rigaku uses the learning management system provided by Cornerstone OnDemand Inc. for our e-learning courses. Each course can be purchased in English or Japanese.

Computer Minimum 1 GB of RAM, 1 GHz Processor. Soundcard required only for online courses or videos containing audio tracks.
Recommended OS

Windows 10

Browser Versions Supported

Microsoft Edge for Windows 10
Microsoft Edge Legacy
Mozilla Firefox*
Google Chrome*

* Latest stable browser version

Display Resolution A resolution of 1024x768 or higher is recommended.
Display Color Minimum color quality requirement is 16-bit. Optimal color quality is 32 bit.
Network and Connectivity/ Minimum 128 kbps (256 kbps is recommended)

How to purchase a Rigaku eLearning course

  1. Please click the “Go to Paid Service” button. The “Rigaku e-learning Terms of Use” will be displayed.
  2. Please read the “Rigaku e-learning Terms of Use”. If you agree to the terms, please click the “Agree” button, and go to the “Entry Form”.
  3. Please fill in all the necessary fields on the “Entry Form” and read the “Personal Information Handling Policies” on the page. When you have filled in all the fields and agreed to the policies, please check the check box and go to the confirmation screen.
  4. Please confirm the accuracy of your entries. If all the entries are correct, please click the Submit button and go to the residence and course(s) selection page.
  5. Please select your residence (inside or outside of Japan) and your course(s) of Rigaku E-learning Course (“Course”) (click the “Add to Cart” button), and go to the “Payment Page” of PayPal (an external site). Upon completion of payment, application for the Course is completed.
  6. Within seven (7) business days of the payment confirmation, Rigaku will issue your Account (User ID, Password) and URL required for taking the Course via e-mail. Upon your receipt of such an e-mail, the contract for the applied Course takes effect between you and Rigaku.

Attention

  1. Unless you complete the payment for the Course, the application for the Course will not be valid.
  2. Even if you have completed the payment for the Course, Rigaku may reject your application for the Course in the cases described below. In such cases, Rigaku will refund the full payment amount for the Course, but excluding the refund fees and other costs.
    ①If there is a discrepancy between the “Name (Roman character)” in the “Entry Form” and the one registered in the PayPal account,
    ② If there is a discrepancy between the “Email Address” in the “Entry Form” and the one registered in the PayPal account,
    ③ If the ”Email Address” in the “Entry Form” is already in use for the same Course,
    ④ If you have made several applications for the same Course with the same “Email Address”, or
    ⑤ If any data in the “Entry Form” seem insufficient or inaccurate. (Rigaku may contact you for verification.)
  3. Cancellation by you after the application is accepted only before the account (User ID, Password) is issued. In this case, Rigaku will refund the full payment amount for the Course, but excluding the refund fees and other costs.

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  • Customers who purchased the training courses

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Contact

email: elearn@rigaku.co.jp 

Hours of Operation: (JST) 9:00 am - 5:00 pm (Closed on Saturday, Sunday and National Holidays)

Please note: Our reply may take some time depending on the inquiry. We will reply on the next business day to inquiries received on weekends or holidays

Related to the specified commercial transaction act

Company Rigaku Corporation
Address 3-9-12, Matsubara-cho, Akishima-shi, Tokyo, Japan
Tel Please use the email address below. We will reply swiftly.
E–mail address  elearn@rigaku.co.jp
Person responsible for business-related to mail order

Hiroshi Yoshida, Field Support Division

Fee for the course Described in the ‘Training courses of Rigaku e-learning’ sections of this web page
Time of payment At the time of application (advance payment)
Method for payment Credit card via Paypal
Learning start date Within seven (7) business days after payment is confirmed
Learning period 180 days from the date of receipt day of the ID and Password (including the receipt date) by the customer. Provided however, if the suspension of the distribution of the course caused by emergency maintenance etc. continues for more than 30 days during the learning period, the learning period shall be extended for additional 60 days from the date of the original learning period.
Hardware requirements Described in the ‘learning environment (PC)’ section of this web page.
Special service provision conditions Described in the ‘Attention’ section of this web page.