Testimonial: John Fox

John Fox
Retired

After many years of X-ray diffraction experience, with many instruments from the early GE Diano and Phillips Norelco, and many others through my career, I have found Rigaku to be absolutely the best company with the best products and a commitment to excellence and quality second to none as shown by their mission statement.

Before my retirement, I had been using the MiniFlex XRD for years and always received excellent support. When I set up my petrographic lab in Arizona I purchased a new MiniFlex. Rigaku service engineers worked with me to get the instrument set up and did what was necessary to make sure the MiniFlex met my needs.

It is hard and getting harder all the time to be able to find quality products in today’s world. The MiniFlex XRD is an outstanding value and a great achievement in the technology of XRD with a proven track record of reliability. Rigaku employees should be proud of their dedication to quality products and outstanding service.

Justin Frady is just one example of the kind of customer-service driven people at The Woodlands and throughout the Rigaku organization that work with Rigaku, not for Rigaku. Let them work with you and I am sure you will be as amazed and satisfied as I am with their products and service. If he could see it in action, I am sure Max von Laue would be delighted with the elegance and versatility of the MiniFlex.