Testimonial: University of East Anglia - SmartLab

What was the main problem, or challenge, that you were trying to solve by buying a new diffractometer?

Our old system was at the end of its life, and was not capable of the full range of experiments we are interested in today

How has the new instrument from Rigaku changed the workflow in your lab ?

The new system is much faster than the old machine, and at the same time offers greatly improved resolution. So we can do better experiments faster.

Can you describe the single most important benefit the (SmartLab) instrument brings to your research?

Rapid screening of samples at a resolution that in the past took long runs.

Which other two or three features of the Rigaku system are important to you ?

The flexible sample environment, easy to use control software and the potential to add even more abilities.

What would you say to anyone considering making a purchase of a new SmartLab diffractometer ? Would you recommend system from Rigaku? If so, why ?

I'd strongly recommend the system: it truly is easy to get to grips with, even for a non-specialist. The software guidance and simple hardware fittings are a game-changer for hands-on use.

Is there anything else that you would like to add about your experience of working with SciMed/Rigaku?

Everything has been very smooth: exactly what I look for when buying hardware.