Contact Rigaku Service
Rigaku sustains high-quality customer service through personal accountability and professional commitment to you and your analytical or research endeavors using your Rigaku equipment. We do this with expertly trained, regionally located service personnel backed by in-house staff, engineers and scientists.
Call our service help desk
- General: 1-888-362-2324 (answered 24/7) [281-362-2300 x 132]
- All EMEA based customers: +49 6102 77999 51
- Global EDXRF service for NEX Series Analyzers: 512-225-1796
- Handheld Raman and LIBS instruments: +1 833-RIGAKU1
- Global EDXRF Service Support: 512-225-1796
Contact us via email:
- General: support@rigaku.com
- Latin America: rla.support@rigaku.com
- General EDXRF service for NEX Series Analyzers: Service-ART@rigaku.com
- All EMEA based customers: Service.Europe@rigaku.com
- Global EDXRF Service Support: service-ART@rigaku.com
- Handheld Raman and LIBS instruments: RAD.support@rigaku.com (24/7 Emergency reachback: Support.reachback@rigaku.com)
- Rigaku Innovative Technologies: RITService@rigaku.com