Careers at Rigaku
Rigaku offers a rewarding work environment and excellent benefits. All applicants are kept in strict confidence. Benefits package in the US including Health, Dental, Vision, STD, LTD, Life insurance, section 125 flexible spending accounts, 401(k) plan and more.
Rigaku is an EEO/AA employer. Qualified applicants for jobs will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
For further information on EEO and Pay Transparency, please view these flyers. EEO is the Law | EEO supplement | Pay Transparency Notice
Please note
Verify any job offer coming from a third party with hr@rigaku.com before revealing any personal information. Scammers have been posing as recruiters offering positions at Rigaku.
For people requiring reasonable accommodation, click here.
Applicants for positions in the US must be able to prove they can legally work in the US.
May 2, 2024
Rigaku Europe SE has a position open for a Field Service Engineer to support our customers in the Semiconductor Metrology Industry. This position will involve the installation, maintenance and repair of Analytical X-ray Equipment, XRR measurement tools, Thin Film measurement tools, Wafer Analyzers, X-ray HV Power Supplies, X-ray Detection Devices, Automation Devices, CCD Cameras, Cryogenic Equipment and other relate devices. This position requires a large amount of travel Monday thru Friday with the possibility of some weekend and holiday work within the legal requirements.
LOCATION: Europe, particularly Southern Mainland Europe <2 hours from major airport) and Germany (ideally Frankfurt or Nuremburg area).
Your role:
- Travel to customer locations within Europe and occasionally beyond to install, service, and maintain Rigaku equipment and associated devices (typically 75% of the working week away from home).
- Troubleshoot and repair electronic and mechanical problems with customer equipment.
- Install, upgrade, and maintain system software.
- Troubleshoot issues both on-site and via remote communications.
- Provide customers with phone assistance and remote online support.
- Perform customer training on the alignment and use of their systems.
- Complete and submit service reports for all service work performed.
- Maintain and update customer profiles as changes occur to customer equipment.
- Diagnose and solve mechanical, electrical, and software-related problems involved in product operation.
- Use schematics, wiring diagrams, and verbal and written instructions to install and assemble products.
- Ability to work in a clean room environment.
Your qualifications:
- Ideally, 3+ years of experience in the use/maintenance of semiconductor X-ray systems.
- Degree/PhD in Electronics Engineering or relevant technical subject (or equivalent experience).
- Experience in the maintenance and repair of electronic and mechanical systems.
- Excellent written and verbal communication skills.
- Willingness to travel extensively and be away from home (75%+).
- No restrictions on travel within EMEAI and internationally.
- Full clean driving license.
What we offer:
- Competitive salary depending on experience.
- Company car (subject to location).
- Discretionary bonus (10% of base salary).
- Laptop, cell phone.
Does this sound interesting? Then please send your application to this link: RESE JOBS.
February 20, 2024
Summary
Founded in 1951, Rigaku has been at the forefront of analytical and industrial instrumentation technology. Today, with hundreds of major innovations to their credit, the Rigaku group of companies are world leaders in the fields of X-ray and electron diffraction, thin film analysis, X-ray fluorescence spectrometry, small angle X-ray scattering, protein and small molecule X-ray crystallography, Raman spectroscopy, X-ray optics, semiconductor metrology, X-ray sources, computed tomography, nondestructive testing, and thermal analysis. Since the company’s inception, we have continued to develop and grow alongside our customers, always mindful of our mission: to contribute to the enhancement of humanity through scientific and technological development. All of us believe at the work we do today will make the world a better place for the generations that follow, and we give our sincere thanks to our customers for letting us pursue that mission.
Rigaku is seeking an additional Regional Account Manager for XRD (m/f/d). The ideal candidate will currently reside in the UK and will report to the Sales Director XRD, XRF and XI.
Primary duties and responsibilities
- Meeting sales targets and growing sales by prospecting for new customers, capturing competitors' customers, and retaining Rigaku customers.
- Effectively communicate the value of Rigaku instruments and technology.
- Understand the needs of prospective customers in order to qualify their instrumentation requirements.
- Routinely meeting existing and prospective customers in person and virtually.
- Arranging and hosting prospective customer visits to Rigaku offices for product demonstrations. Demonstrations will be supported by dedicated applications scientists.
- Guiding and supporting customers through the grant application, evaluation, and procurement processes including the preparation of tender responses.
- Negotiating final terms (price, warranty, delivery, conditions, etc.) of a contract.
- Guiding and supporting customers through the grant application, evaluation, and procurement processes including the preparation of tender responses.
- Negotiating final terms (price, warranty, delivery, conditions, etc.) of a contract.
Qualifications/requirements
- X-ray diffraction experience required, ideally with multiple applications.
- Sales experience preferred but not essential.
- Scientific degree required, PhD preferred.
- Travel of 50% or more of the time is required within the territory consistently, in addition to domestic travel outside the territory for trade shows, conferences, sales meetings, and hosting customer visits at headquarters in Germany.
- Exceptional written, verbal, interpersonal, preparation, and presentation skills.
- Computer literacy is required with the use of Microsoft Outlook, Word, Excel, and PowerPoint programs as well as the Salesforce.com customer relationship management database.
- Self-motivated with a strong desire to succeed is a requirement.
- An outgoing personality with a positive attitude and a strong work ethic is desired.
Compensation package
- Company car
- Private Medical Insurance (after probation)
- Pension (after probation)
- Discretionary bonus
- Life insurance (after probation)
- Laptop, cell phone, expense account
Please send us your informative application to RESE-Jobs@rigaku.com
For additional information, please contact us at the same e-mail address.
May 17, 2024
The role of the Rigaku Europe SE (RESE) Technical Coordinator (m/f/d) is to work closely with the different teams within the RESE organisation, directly with customers, and with other third parties. Daily tasks will include the planning of upcoming instrument installations / upgrades and PMs, coordinating unplanned maintenance visits, plus other service related responsibilities.
Your role:
Technical Coordinator key responsibilities :
- Coordinate daily service operations to ensure maximum customer satisfaction and optimised Rigaku resource productivity and efficiency with close consideration for business financial overheads and working time legislation, to includes:
- Unscheduled maintenance visits
- Planned Preventative Maintenance
- Installations and Upgrades
- Pre-installation visits
- Coordinate and assign incoming e-mail service support requests.
- Plan and maintain service resource scheduling and calendars.
- Maintain regular dialogue with service resources to discuss upcoming work and responsibilities
- Provide weekly reporting to Service Management
Escalation outstanding or problem issues - Internal and external coordination issues
Your qualifications:
- Ideally 3+ years of experience in the use and maintenance of semiconductor X-ray systems.
- Bachelor’s degree or PhD in Electronics Engineering or relevant technical subject (or equivalent experience)
- Experience in the maintenance and repair of electronic and mechanical systems.
- Excellent written and verbal communication skills.
- Willingness to travel extensively, being away from home most of the time.
- No restrictions on travel within EMEA (Europe, Middle East, Africa) and internationally.
- Full clean driving license
What we offer:
- Competitive salary depending on experience.
- Company car (subject to location)
- Discretionary bonus (10% of base salary)
- Laptop, cell phone
Reasonable accomodation
Rigaku is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position held or desired, or to enable them to participate in the application process. Applicants are invited to request any reasonable accommodation needed to participate fully in the application process. Reasonable accommodation requests by or on behalf of an applicant will be processed expeditiously.
Requests for reasonable accommodation in the application process can be submitted to the Human Resources Department: hr@rigaku.com or 281-362-2300